{"id":932,"date":"2022-06-20T16:18:06","date_gmt":"2022-06-20T14:18:06","guid":{"rendered":"https:\/\/joomo.w3po.de\/?page_id=932"},"modified":"2022-06-22T10:24:22","modified_gmt":"2022-06-22T08:24:22","slug":"kuenstliche-intelligenz-servicebereich","status":"publish","type":"page","link":"https:\/\/joomo.w3po.de\/en\/produkte-und-services\/kuenstliche-intelligenz-servicebereich\/","title":{"rendered":"Artificial intelligence: Service area"},"content":{"rendered":"\n
\n
\n
\n

Artificial intelligence:
Service area<\/h1>\n\n\n\n

By using AI in the service area, customer service is significantly improved and the company’s own costs for service management are reduced.<\/p>\n\n\n\n

Areas of application:<\/strong><\/p>\n\n\n\n

  • Immediate and automated response by email to any kind of service portal requests by customers<\/li>
  • Possible 24\/7 service:
    • Blocked users
      Immediate and automated unblocking after a few seconds<\/li><\/ul>
      • Forgotten certificate password
        Immediate and automated certificate generating<\/li><\/ul>
        • Forgotten PIN, immediate and automated PIN generating<\/li>
        • Lost token or new terminal device (mobile phone), immediate and automated re-registration<\/li><\/ul><\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n
          \n
          \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
          \n
          \n
          \"\"<\/figure>\n<\/div>\n\n\n\n
          \n
          \n

          Advantages:<\/strong><\/p>\n\n\n\n

          The use of artificial intelligence in the area of service management brings an increase in efficiency of the entire process chain and shortening of development times and increases competitiveness.<\/p>\n\n\n\n

          • Increase in customer satisfaction through intelligent, automated and fast
            system response times<\/li>
          • 24\/7 services at extremely low costs<\/li>
          • Reduction of processing time and simultaneous reduction of personnel costs<\/li>
          • Error prevention<\/li>
          • Multilingual processing is possible for standard cases<\/li><\/ul>\n\n\n\n

            Model project:<\/strong><\/p>\n\n\n\n

            The first large automotive model project in software development combining artificial intelligence has already been successfully launched.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            By using AI in the service area, customer service is significantly improved and the company’s own costs for service management are reduced.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12,"menu_order":90,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/pages\/932"}],"collection":[{"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/comments?post=932"}],"version-history":[{"count":32,"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/pages\/932\/revisions"}],"predecessor-version":[{"id":975,"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/pages\/932\/revisions\/975"}],"up":[{"embeddable":true,"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/pages\/12"}],"wp:attachment":[{"href":"https:\/\/joomo.w3po.de\/en\/wp-json\/wp\/v2\/media?parent=932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}